Job Name : Customer Service
Salary : 20000 – 26000 a Months
Exp: 0 – 2 years
Company Name :Amazon
Location : Anywhere
Qualification : 12th Pass
Language : English/Hindi
Job Info –
irtual Contact Center (VCC) associates are expected to
work from a home location approved by Amazon for all scheduled hours
. The home location is as mentioned at the top of the JD,
and associates are expected to be at this location on the date of joining.
It is the responsibility of the associates to ensure uninterrupted internet
connectivity and a work-like environment at home location so that associates can deliver their best in terms of productivity .
Roles and Responsibilities: This includes, but is not limited The Seller Support
Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers. Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues. Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed. Maintains acceptable performance metrics such as quality,
productivity, first contact resolution, and attendance.
Apply Now : shorturl.at/dkG14