Xfinity Customer Support (College Level, No Phone Job) Apply Now – Dubai
Job Details:-
Hiring Organization:- Xfinity
Employment Type:- Full Time
Work Hours:– 8 Hours
Locations:- Dubai
Jobs Description:
Could it be said that you are searching for new difficulties? Could it be said that you are keen on a multidisciplinary administrative role? Go along with us! Inside Xfinity Seats Client assistance and Administrations, the Secondary selling System and Client assistance Chief reports to the Senior Program Supervisor of the Center East/Africa/India area.
He/she is answerable for the accompanying exercises for their clients’ portfolio:
- Oversee reseller’s exchange programs (in help or potentially being developed) inside their clients’ portfolio to guarantee consumer loyalty and program productivity in accordance with the organization’s targets, which include:
- Working intimately with deals, designing, inventory network, front office and different divisions if important to guarantee that the conveyed item meets the legally binding and acknowledged definition by the client while attempting to dispose of or change process gives that upset the fruitful conveyance of the client’s program responsibilities.
- Decide and screen key execution pointers (KPIs) connected with financial plan, guarantee, and consumer loyalty.
- Execute all vital activities to guarantee that the secondary selling financial plan and consumer loyalty line up with the organization’s targets.
- Create and keep up with associations with allocated clients, merchants, accomplices, and other Xfinity organizations in the area.
- Characterize and convey post-retail procedures, from S1 to S12 inside Brief (Xfinity ‘s program the board vault), for their clients’ portfolio.
- Adjust program methodologies across Xfinity Seats Client care and Administrations for their clients’ portfolio.
- Add to answering RFPs/RFIs/RFQs in the post-retail market for their clients’ portfolio.
- Make due, fully backed by every interior partner (designing, field support, front office, production network, and so forth), in-administration issues connected with their clients’ portfolio.
- Ceaselessly create reseller’s exchange program norms as a component of consistent improvement endeavors.
- Exigences du poste
Required Abilities :
- Client situated
- Capacity to make solid associations with their clients
- Capacity to work in multicultural conditions
- Information on program/project/contract the executives
- Demonstrated capacity to oversee complex activities
- Ready to impart obviously and compactly
- Ready to move with impeccable timing and at the right level
- Ready to decide/tackle issues
- Have a decent solidarity
- Have solid exchange abilities and be agreeable in an ill-disposed business climate during dealings
- Capacity to examine a complicated issue, sum up it and track down arrangements
- Perseverant and tough
- PC abilities: great working information on the standard set-up of office programming (Word, Succeed, PowerPoint). Information on PowerBI will be a resource
