Associate Tech Specialist In Hyderabad | Private Jobs For Fresher

Job Title: Associate Tech Specialist

Salary Package: 12,000- 38,000 a month

Work Exp: 4-5 years

Company Name: Tech mahindra

Job Location: Hyderabad, Telangana

Qualification Require: Bachelor’s

Language: Hindi, English

  • Skill Set: IT,
  • Total Experience: 6.00 to 6.00 Years
  • Domain: IT
  • Location: HYDERABAD [India

Job Summary

¿ Initial escalation contact for a Genesys Cloud Service. ¿ Prepare Genesys cloud service monthly stewardship performance working with Genesys TAM and AT&T LCM. ¿ Interface with Genesys TAM as for service performance and metrics. ¿ Liaison between the customer¿s technical and management team into the AT&T & Genesys organization for day to day operations. ¿ Coordinates all Genesys cloud based solutions, change activity windows with AT&T LCM and customer. ¿ Coordinates all Genesys cloud based solutions, post outage, service incident review, RCAs, and outage detail and reviews with AT&T LCM and customer

Tech Mahindra

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