Back Office Work From Home Jobs For Fresher Graduate

Job Name : Email And Chat Support

Salary : 15000 – 20000 a Months

Exp:  0 – 1 years

Company Name : Capital Street FX

Location : Remote

Qualification : Graduation

Language : English/Hindi

Job Info –

This is an exceptional growth and development opportunity for experienced Customer Service Representatives to focus on email, Chat and Voice support. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.

Essential Duties and Responsibilities : **

  • Respond to customer inquiries primarily through email, Live-Chat and Voice platforms according to assigned team requirements
  • Assist in the customer care, service and support for internal employees
  • Provide exceptional service to customers during each interaction
  • Address customer concerns and/or provide solutions
  • Adhere to all company guidelines regarding the delivery of service and email support to customers
  • Escalate problematic customer issues to management according to standard operating procedures
  • Properly document each customer interaction according to company standard operating procedures
  • Maintain an excellent on-time attendance record (schedule adherence)
  • Adhere to company quality assurance guidelines and standard operating procedures
  • Act with the highest levels of integrity and professionalism in each customer interaction

Essential Job Skills: **

High school/ Senior Secondry/ graduate/ diploma or equivalent; college degree or some college preferred. At least six month in a call center setting preferred. Strong interpersonal, verbal/written communication and listening abilities required. Must have effective organizational skills. Basic computer knowledge and ability to learn in-house computer programs essential.

SALARY: 1.2-1.8 Lac per annum + Incentives.**

Working Hours: mon- sat. Day and night both shifts**

LOCATION: Gurgaon**

ADRRESS: Plot # 40, Front Ground Floor, Sector-18, Gurgaon- 122001, Adjoining Sterling Nissan, Nearest Metro: IFFCO Chowk.**

Contact Person: Deepika Visnoit : +91- 8707340116

Job Type: Full-time

Salary: ₹120,000.00 – ₹180,000.00 per year

Schedule:

  • Day shift

Supplemental Pay:

  • Commission pay
  • Performance bonus

Experience:

  • total work: 1 year (Preferred)

Work Remotely:

  • Temporarily due to COVID-19

Apply Now : +91 8707340116

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