Desktop Support Engineer Jobs In Mumbai / Today New Jobs For 12th Pass Student 2021

Job Name:- Desktop Support Engineer

Salary: 30000 – 40000 a Month

Exp: 0- 1 Years

Company Name: BirlaSof

Location:

Qualification: Bachelor Degree

Language: English/Hindi

Job Info –

Address user tickets regarding hardware, software and networking  Walk customers through installing applications and computer peripherals  Ask targeted questions to diagnose problems  Guide users with simple, step-by-step instructions  Conduct remote troubleshooting  Test alternative pathways until you resolve an issue  Customize desktop applications to meet user needs  Record technical issues and solutions in logs  Direct unresolved issues to the next level of support personnel  Follow up with clients to ensure their systems are functional  Report customer feedback and potential product requests  Help create technical documentation and manuals Requirements  Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role  Hands-on experience with Windows/Linux/Mac OS environments  Working knowledge of office automation products and computer peripherals, like printers and scanners  Knowledge of network security practices and anti-virus programs  Ability to perform remote troubleshooting and provide clear instructions  Excellent problem-solving and multitasking skills  Customer-oriented attitude.

Primary Location: India-Birlasoft Ltd (India)-Mumbai-Mahape
Job: Infra
Organization: Birlasoft Limited
Schedule: Regular
: Full-time
Job Posting: Aug 26, 2021, 4:15:14 A

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