Part Time Jobs For 17 year Olds With No Experience ❤️ Bpo Jobs | 12th Pass New Jobs In Private Company

Job Name:- Bpo

Salary: 15000 – 20000 a Month

Exp: 0- 1 Years

Company Name: Golden Opportunities Private Limited


Qualification: High School

Language: English/Hindi

Job Info –

AGM – Backoffice – Journey Lead Candidate Expectations & Job Responsibilities: Experience in managing large programs of 400+ FTEs . Own and manage offshore Bereavement & New Business Journey. As part of the team, the individual will manage end to end journey for offshore team. The Lead will own the day to day operations for this team and closely work with the Onshore Journey lead and offshore Head. Strong and proven track record in delivering large d transformation programs. Manage end to end offshore Ops delivery for Back Office, digital channels and Transformation and PnL for the span. Will also be responsible for driving improvement customer experience and transformation across the journeys. Impeccable operational acumen and ability to problem solve and resolve conflict Experience in Client Relationship Management ? engaging with onshore leads, key client stakeholders, understanding their requirements and Outsourcer?s ability to meet them Experience of Driving Digital Transformation across a portfolio of accounts Ensure resources, capabilities and capacity to meet Customer requirements Initiate process, productivity and service improvements to improve Customer Satisfaction Demonstrates a breadth and depth of operational service delivery management expertise, in an international environment Excellent analytical and problem-solving skills Experience in managing/supporting transitions of complex projects Self-motivatedLeader with a keen eye for detail and ability to deal with ambiguity and complex operations Skills Required: Experience in Client-facing projects in a consulting and/or technology professional services organization 15+ or more of management experience and currently in a leadership role working in an MNC BPO driving people & organizational initiatives across different sites Project Management experience Experience in the use of technical/statistical tools to drive process improvements.


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