Job Title: Customer Support Executive
Salary Package: 15,000- 25,000 a month
Work Exp: 0-2 years
Company Name: SalesHandy
Job Location: Remote
Qualification Require: 12th Pass
Language: Hindi, English
SalesHandy is a suite of email productivity tools for professionals. We are having more than 2000+ customers and 20k+ users across the globe. A team of 35 people has made this happen. When it comes to Business Development I can say just a team of 10 made this happen.
Highlights of some of the key achievements of the Customer team at SalesHandy.
- Achieved an NPS score of 30.
- Rated 4.5 by more than 300 users in G2crowd, getapp, chrome store, and other software discovery portals.
- Adding more than 300 customers every month
Up next, the challenges we are looking forward to solving:
- Hitting 100k MRR goal (Adding 500 new customers a month)
- Reducing the churn rate by increasing the service standards (i.e onboarding, demo, success, etc.)
- Structuring the team to specialise on each functional activities i.e SDRs (lead qualification), AEs (demo & MRR $$), CS (Retention & Upgrades) etc.
Now your turn,
Are you a customer-obsessed, flexible, smart and analytical, strategic yet execution-focused, hungry and passionate about SaaS, experienced, and entrepreneurial leader with a strong work ethic? Interested in working in a high-impact role?
If yes, this opportunity will appeal to you.
Apply Now https://bit.ly/3qJC3B3