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Job Title: Customer Support Executive

Salary Package: 15,000- 25,000 a month

Work Exp: 0-2 years

Company Name: SalesHandy

Job Location: Remote

Qualification Require: 12th Pass

Language: Hindi, English

SalesHandy is a suite of email productivity tools for professionals. We are having more than 2000+ customers and 20k+ users across the globe. A team of 35 people has made this happen. When it comes to Business Development I can say just a team of 10 made this happen.

Highlights of some of the key achievements of the Customer team at SalesHandy.

  • Achieved an NPS score of 30.
  • Rated 4.5 by more than 300 users in G2crowd, getapp, chrome store, and other software discovery portals.
  • Adding more than 300 customers every month

Up next, the challenges we are looking forward to solving:

  • Hitting 100k MRR goal (Adding 500 new customers a month)
  • Reducing the churn rate by increasing the service standards (i.e onboarding, demo, success, etc.)
  • Structuring the team to specialise on each functional activities i.e SDRs (lead qualification), AEs (demo & MRR $$), CS (Retention & Upgrades) etc.

Now your turn,

Are you a customer-obsessed, flexible, smart and analytical, strategic yet execution-focused, hungry and passionate about SaaS, experienced, and entrepreneurial leader with a strong work ethic? Interested in working in a high-impact role?

If yes, this opportunity will appeal to you.

 

Apply Now https://bit.ly/3qJC3B3

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