Uber jobs recruitment 2021-22 | Program Leader jobs in Hyderabad, India

Job Title: Global Command Center Program Leader

Salary Package: 20,000 – 35,000 a month

Work Exp: 5 years

Company Name: Uber

Qualification Required: Bachelor’s

Language: Hindi, English

 

Job Description:

At Uber, providing amazing support that establishes trust for riders and driver partners-our community-is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the smartest, most efficient way.

  • You are passionate about Uber and our mission, passionate about solutions, and love getting into the weeds on any and all issues.
  • Data-driven and analytical.
  • We run our business on facts and data. You are intellectually inquisitive and are capable and down to dive both a mile deep and wide when needed.
  • Naturally curious.
  • You love learning how things work and you’re always looking for ways to innovate. You have the ability to self-serve, get the data and tell the story.
  • Action-oriented.
  • You have a strong bias for action, and can effectively balance the tension between swift execution, high quality work product, and long-term critical thinking.
  • Lead and develop a team of Short Range Planning Managers & Real Time Team to produce accurate long-term contact forecasts and achieve service level and efficiency targets across our BPO network
  • Keep key internal partners informed regarding performance for their region, and be the go-to POC for outsourced support for our Community Operations partners. Invest in partner relationships to build strong collaboration

 

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