Work For Amazon From Home Part Time, Amazon Remote Jobs Part Time
About Job : Call Center Representatives (Part Time From Home)
Salary : $40000 Per Year
Full Job Description
Through our devoted partners, Conduit conveys strategic administrations and arrangements for Fortune 100 organizations and north of 500 legislatures – making extraordinary results for our clients and the large numbers of individuals who depend on them.
You have a chance to by and by flourish, have an effect and be important for a culture where singularity is seen and esteemed consistently.
Medical services Call Center Advocate – Work from Home
Condiment Business Services – Remote
Beginning compensation is $13.50 60 minutes.
Subsequent to preparing the boosts in compensation to $15.00 60 minutes.
A lot of valuable learning experiences inside the medical care group!
Medical advantages for yourself as well as your family including clinical, dental, and vision.
Taken care of time.
Could you appreciate being important for a group that has an effect in individuals’ lives?
Do you cherish assisting individuals with tackling complex issues and conveying arrangements?
Join our Customer Experience group!
About the Healthcare Call Center Advocate job:
As an individual from the Healthcare Call Center group, you will assist with peopling consistently by accepting calls, effectively paying attention to grasp clients’ necessities, and responding to their inquiries. You will deal with a consistent volume of approaching calls from clients while exploring through numerous frameworks.
Our call community partners are individuals from a strong group. Your brilliant client support and relational abilities will assist us with making positive encounters for our clients and clients. Your reliability and constancy are vital to our clients’ prosperity.
A couple of the inquiries you might get as a medical care call focus advocate are the accompanying:
Might you at any point kindly let me know eyeglasses will be covered under this arrangement?
I lost my ID card, might you at any point assist me with getting another?
We’re searching for individuals intensely for helping other people, regular sympathy and the assurance to convey a thorough answer for these medical care related calls. Client care experience is an or more, yet not needed. To find success in this job, you will have:
100 percent participation in preparing. No time can be missed during our preparation period whenever given a position.
Amazing relational abilities
- Capacity to Type 25WPM
- Keyboarding and programming capability
- Extraordinary critical thinking abilities
- Capacity to really perform multiple tasks
- Secondary school recognition, GED or higher education
- Capacity to effectively finish an obligatory paid preparing program
- Effective finish of personal investigation is expected for this position
- Hardware and work area prerequisites
- We will furnish you with a PC and hardware
You should have a home web association of >10 Mbps (you might do a speedy check through fast.com)
Should have the option to design your work PC straightforwardly to your home modem through ethernet
Should have a calm work area
B elow is how you’ll should be considered for this position. It will take under 20 minutes and incorporates everything expected at this stage!
- Apply to the job and give your essential profile data (2 minutes)
- Answer prescreen inquiries to be certain you meet the base necessities for the job (3 minutes)
- Complete a composing test (2 minutes)
- Take short evaluation to decide your fit for the job and put everybody in a good position (10 minutes)
For the composing test and evaluation you should approach a PC with a console. On the off chance that you don’t approach one as of now, kindly complete different advances and afterward track down a nearby open PC to finish stages 3 and 4. You can get to a PC with a console a neighborhood cafés, library, delivering stores or simply look for “public PCs close to me”. When you admittance to a PC, you can login to your record and complete the application cycle.
In the event that you don’t finish every one of the means we will send you an email update. In the event that you don’t hear from us if it’s not too much trouble, check your spam organizer for messages from the enrolling group.
Interview Question For Call Center Representatives (Part Time)
- Why do you want to work at this call center?
- What do you think it is like to work in a call center?
- How do you define customer service?
- Are you comfortable with cold calling?
- How do you deal with rejection?
- If you overheard a coworker being rude or inappropriate while on a call with a customer, what would you do?
- Can you describe your sales (or customer service) experience?
- How would you describe your people skills? How would your former managers and coworkers describe them?
- If a customer provides you with negative feedback, how would you respond?
- Can you give me an example of a time you went above and beyond for a customer?
- Do you work best as part of a team, or when you can work independently?
- Can you describe a situation where you and your manager had a disagreement? How was the situation resolved?
- How do you respond to constructive criticism?
- Is there something unique that you feel you can bring to the team?
- If a customer wanted to return an item, but the item wasn’t eligible, how would you handle the situation?
- Tell me about a time you made a customer service mistake. Were you able to correct the issue? If so, what did you do to remedy the situation?
- How do you balance high-quality customer service with speed?
- Describe a time when you faced a problem and had to come up with a creative solution.
- Can you tell me about your most impressive customer service moment?
- If a customer began complaining about how they were treated by one of your coworkers, what would you do?
- How familiar are you with computers, multi-line phone systems, and other forms of technology?
- Imagine you were working with a customer and, after explaining a situation several times, they still don’t understand. You are already 15 minutes passed the end of your shift. What would you do?