Work From Home Jobs For Graduate Students In Amazon

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Job Name : Team Manager

Salary : 20000 – 30000 a Months

Exp:  0 – 4 years

Company Name : Amazon

Location : Remote

Qualification : Graduation

Language : English/Hindi

Job Info –

  • Minimum 6 months of ERC DLS experience
  • Track record of taking ownership and driving results; history of helping the team achieve goals, and currently serving in an active Team Lead stretch role within ERC DLS.
  • Must be in compliance with quality and productivity standards applicable to the team (85%+ for ERC DLS).
  • Direct management experience of employees in a call center, service industry, or retail.

Join Amazon’s Employee Resource Center (ERC) team and help make a difference for all Amazonians. The ERC provides HR assistance to Amazon employees, in the form of accurate, consistent, and timely responses to inquiries from various contact channels – phone, web case and chat. The ERC primarily exists to help Amazon employees find answers to their questions and solve their complex HR problems. The ERC team is comprised of approximately 900 associates supporting Amazon employees in 49 countries and 14 languages. ERC associates are located in nine locations globally.

We are currently growing our team of Virtual HR Contact Center Associates that are dedicated to servicing the disability, leave, and accommodation space. In this role, team members interact directly with Amazon employees in a way that builds trust by providing accurate information and resolving issues. The virtual contact center associate must be able to ask probing questions to fully understand the issue, follow business processes with high attention to detail, use multiple resources effectively to find the right information and communicate effectively to the employee. A high degree of ownership, strong communication skills, and the ability to handle sensitive situations with care are essential for this position.

Apply Now –

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