Comcast customer support work from home jobs in Pune

Full Time19-Sep-2024
Overview

Comcast unites the best in media and innovation. We drive advancement to make the world's best amusement and online encounters. As a Fortune 50 pioneer, we set the rhythm in different imaginative and entrancing organizations and set out profession open doors across many areas and disciplines. We are at the front of progress and move at an astounding speed, because of our exceptional individuals, who rejuvenate state of the art items and administrations for a large number of clients consistently. On the off chance that you share in our energy for cooperation, our vision to reform enterprises and our objective to lead the future in media and innovation, we believe you should quick forward your vocation at Comcast.

 

Work Synopsis

Answerable for giving explicit item or potentially specialized information, counsel and backing to Agents and clients. Fills in as a cooperative individual from the outreach group to market and sell the Organization's product offerings. Gives understanding to clients on current organization circumstances. Works with moderate direction in own subject matter.

 

Expected set of responsibilities

Center Liabilities:

How you'll have an effect!

Liable for pre-initiation specialized help of Masergy's arrangement of administrations.

Support WAN-LAN mix, compositional plan and approval.

Recognize capability plan and item determination.

Take part in client execution arranging and related exercises to guarantee consistent joining or turn-up of Masergy administrations for both new and existing clients.

Team up with Item The executives to work with the plan, advancement and sending new item contributions.

Extra obligations as appointed.

 

Abilities/Capacities/Information:

Information: experience of study/comprehension of concept(s)

Broad information on TCP/IP and UDP and IPv4 and IPv6 tending to.

High level information on steering conventions like BGP, EIGRP, and OSPF

Working information on NAT, VRRP/HSRP, Meeting based firewalls, QOS, Layer 2 VPLS, and MPLS network standards

Solid L2/L3 convention information gaining practical experience in MPLS-based Administrations

Working information on Linux working framework and SD WAN ideas

Dynamic directing conventions, load adjusting and failover methods

Abilities: perceptible capability to perform movement

 

Brilliant composed and verbal relational abilities

Excellent insightful and critical thinking abilities that has capacity to quickly recognize and break down issues

Solid relational abilities that can convey plainly and in a reasonable estate with many individuals like friends, administrators, clients, sellers, wholesalers and the overall population

Superb decisive reasoning and critical thinking abilities that can coordinate and focus on a few undertakings and errands all at once

Demonstrated inventive reasoning abilities that can investigate out of the crate and take care of issues.

Uncommon client's connection abilities in both eye to eye and phone contact.

Capacity: Conduct that outcomes in a detectable item

Capacity to determine complex issues and enough record test progress and results to give week by week/month to month/yearly measurements

Capacity to impart plainly and in a justifiable house with many individuals like companions, administrators, clients, sellers, wholesalers and the overall population

Laid out capacity to really exhortation and insight the two administrators and non-administrative representatives on delicate business related issues

Capacity to manage issues including a few substantial factors in normalized circumstances

Capacity to work an on stand by revolution remembering night-time and ends of the week for a repetitive timetable

 

Optimal Capacities and Characteristics!

Least four (4) years' experience working in LAN/WAN execution or backing job (Execution/investigating liabilities incorporate switches, switches, firewalls, and NIDs).

Active involvement in Alcatel (Nokia) ESR, Cisco switches and switches, Fortinet firewalls, Suggestion and Adva NIDs, SDN-NFV, Silver Pinnacle SD WAN, Riverbed WAN Improvement and CERTES WAN Encryption.

Solid IT/WAN-LAN Coordination experience.

Fruitful Specialized Deals Keenness or potentially IT return for capital invested insight.

Active involvement in huge L2/L3 geographies using Alcatel-Bright, Cisco, and Juniper.

 

Workers at all levels are supposed to:

Figure out our Working Standards; cause them the rules for how you to take care of your business.

Own the client experience - think and act in manners that put our clients first, give them consistent advanced choices at each touchpoint, and make them advertisers of our items and administrations.

Know a great deal - be energetic students, clients and supporters of our game-evolving innovation, items and administrations, particularly our computerized devices and encounters.

Win collectively - get large things going by cooperating and being available to novel thoughts.

Be a functioning piece of the Net Advertiser Framework - an approach to working that brings more representative and client input into the organization - by joining groups, settling on decision backs and assisting us with hoisting chances to improve the situation for our clients.

Drive results and development.

Regard and advance incorporation and variety.

Make the wisest decision for one another, our clients, financial backers and our networks.

 

Disclaimer:

This data has been intended to show the overall nature and level of work performed by representatives in this job. It isn't intended to contain or be deciphered as a far reaching stock of all obligations, obligations and capabilities.

Comcast is glad to be an equivalent open door work environment. We will consider all certified candidates for work regardless of race, variety, religion, age, sex, sexual direction, orientation personality, public beginning, inability, veteran status, hereditary data, or some other premise safeguarded by material regulation.

 

Comcast customer support work from home jobs in Pune