Comcast work from home, customer support jobs in Hyderabad

Full Time18-Sep-2024
Overview

Comcast unites the best in media and innovation. We drive advancement to make the world's best diversion and online encounters. As a Fortune 50 pioneer, we set the rhythm in various imaginative and captivating organizations and set out profession open doors across a great many areas and disciplines. We are at the very front of progress and move at an astonishing speed, because of our momentous individuals, who rejuvenate state of the art items and administrations for a huge number of clients consistently. On the off chance that you share in our energy for cooperation, our vision to upset businesses and our objective to lead the future in media and innovation, we believe you should quick forward your vocation at Comcast.

 

Work Synopsis

Liable for giving explicit item as well as specialized information, counsel and backing to Agents and clients. Functions as a cooperative individual from the outreach group to market and sell the Organization's product offerings. Gives knowledge to clients on current organization circumstances. Works with moderate direction in own subject matter.

 

Set of working responsibilities

Center Liabilities:

How you'll have an effect!

Liable for pre-enactment specialized help of Masergy's arrangement of administrations.

Support WAN-LAN combination, building plan and approval.

Recognize capability plan and item choice.

Take part in client execution arranging and related exercises to guarantee consistent mix or turn-up of Masergy administrations for both new and existing clients.

Team up with Item The board to work with the plan, advancement and arrangement new item contributions.

Extra obligations as appointed.

 

Abilities/Capacities/Information:

Information: experience of study/comprehension of concept(s)

Broad information on TCP/IP and UDP and IPv4 and IPv6 tending to.

High level information on directing conventions like BGP, EIGRP, and OSPF

Working information on NAT, VRRP/HSRP, Meeting based firewalls, QOS, Layer 2 VPLS, and MPLS network standards

Solid L2/L3 convention information work in MPLS-based Administrations

Working information on Linux working framework and SD WAN ideas

Dynamic steering conventions, load adjusting and failover strategies

Abilities: detectable skill to perform action

Incredible composed and verbal relational abilities

Extraordinary logical and critical thinking abilities that has capacity to quickly recognize and investigate issues

Solid relational abilities that can convey obviously and in a justifiable house with many individuals like companions, supervisors, clients, sellers, merchants and the overall population

Fantastic decisive reasoning and critical thinking abilities that can put together and focus on a few ventures and undertakings all at once

Demonstrated innovative reasoning abilities that can investigate out of the case and take care of issues.

Outstanding client's connection abilities in both eye to eye and phone contact.

Capacity: Conduct that outcomes in a recognizable item

Capacity to determine complex issues and satisfactorily archive test progress and results to give week after week/month to month/yearly measurements

Capacity to convey obviously and in a justifiable house with a great many individuals like companions, chiefs, clients, sellers, wholesalers and the overall population

Laid out capacity to successfully exhortation and advice the two chiefs and non-administrative representatives on delicate business related issues

Capacity to manage issues including a few substantial factors in normalized circumstances

Capacity to work a ready to come in case of an emergency turn remembering night-time and ends of the week for a repetitive timetable

 

Optimal Capacities and Traits!

Least four (4) years' experience working in LAN/WAN execution or backing job (Execution/investigating liabilities incorporate switches, switches, firewalls, and NIDs).

Involved insight with Alcatel (Nokia) ESR, Cisco switches and switches, Fortinet firewalls, Suggestion and Adva NIDs, SDN-NFV, Silver Pinnacle SD WAN, Riverbed WAN Enhancement and CERTES WAN Encryption.

Solid IT/WAN-LAN Combination experience.

Effective Specialized Deals Insight and additionally IT return for money invested insight.

Involved insight with huge L2/L3 geographies using Alcatel-Bright, Cisco, and Juniper.

 

Workers at all levels are supposed to:

Figure out our Working Standards; cause them the rules for how you to take care of your business.

Own the client experience - think and act in manners that put our clients first, give them consistent computerized choices at each touchpoint, and make them advertisers of our items and administrations.

Know a great deal - be energetic students, clients and backers of our game-evolving innovation, items and administrations, particularly our computerized devices and encounters.

Win collectively - get enormous things going by cooperating and being available to groundbreaking thoughts.

Be a functioning piece of the Net Advertiser Framework - an approach to working that brings more worker and client criticism into the organization - by joining clusters, settling on decision backs and assisting us with hoisting potential chances to improve the situation for our clients.

Drive results and development.

Regard and advance consideration and variety.

Make the right decision for one another, our clients, financial backers and our networks.

 

Disclaimer:

This data has been intended to show the overall nature and level of work performed by representatives in this job. It isn't intended to contain or be deciphered as a complete stock of all obligations, obligations and capabilities.

Comcast is glad to be an equivalent open door working environment. We will consider all certified candidates for work regardless of race, variety, religion, age, sex, sexual direction, orientation personality, public beginning, handicap, veteran status, hereditary data, or some other premise safeguarded by appropriate regulation.

 

Comcast work from home, customer support jobs in Hyderabad